ISO-9001-2015 Training

ISO 9001:2015

€ 475

The changes in the ISO 9001:2015 requirements are significant. Some changes are new, and there are also many enhanced ones.
This highly interactive two day training will take you through those changes, looking at both the implications for the organisation, for management, and for auditors. The course will examine the structural changes, the technical changes, and how best to interpret the changes so that the quality management system is fully integrated into the routine business activities of the organisation.

As places are limited, book early to avoid disappointment.
All courses are held in the Maldron Hotel, Newlands Cross, Dublin.

Places cancelled within 10 working days of commencement must be paid in full. Substitutions may be made at any time at no additional charge.
Choose your preferred date below to book.

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SKU: 10

Product Description

Learning Outcomes:

By the end of this course, participants will be able to understand:

  • The new and enhanced requirements of ISO 9001:2015
  • The high-level Annex SL structure for generic management system standards
  • The difference between the 2008 and 2015 versions
  • The new requirements relating to leadership
  • The “context of the organization” and “interested parties” and their relationship
  • Risk management and the use of ISO 31000 in managing risks
  • The new requirements relating to operational control, outsourcing, documented information, knowledge management, and the prevention of human error
  • How all the clauses in the new standard relate to each other
  • How to go about implementing the new standard, and
  • How to audit against the new and enhanced requirements and the types of audit evidence to look at.

Course Tutor

  • Dan Boland

Workshop Details

Day 1: Module 1, Annex SL ISO 9001:2015

  • High-level structure for management system standards
  • New principles for quality management
  • The external and internal business environment
  • Stakeholder analysis
  • SWOT (Strengths, Weaknesses, Opportunities, and Threats)
  • Risk management
  • Planning the quality management system (QMS)
  • Scope of the QMS
  • Leadership: the new requirements
  • Knowledge management
  • Changes in documentation
  • Case study on auditing
  • Principal areas for auditor development



Day 2: Module 2, QMS

  • How to integrate all the new and enhanced requirements into the business
  • Operational planning and control
  • Outsourcing
  • Changes in design and development
  • Prevention of human error
  • Additional controls relating to services, public sector and manufacturing
  • Case study on auditing
  • What is needed to implement the new ISO 9001:2015.