Training | Consultancy | Auditing 
Maintaining Continued Professional Development (CPD)

Quality tools are essential for improving processes, ensuring standards are met, and enhancing product quality.   Some of the most common quality tools: (click on title for further information and templates / examples)  1. Pareto Chart: A bar graph that prioritizes issues based on their impact, following the 80/20 rule where 80% of problems can be attributed to 20% of the causes.  2. Fishbone Diagram: (Ishikawa): A visual tool that helps identify multiple causes of a problem by categorizing them, usually into six major categories.  3. Control Chart: A statistical tool used to monitor the behavior of a process over time, highlighting variations and helping to maintain process stability.  4. Histogram: A graphical representation of data distribution, showing how often each range of values occurs. It helps in understanding variations in a process.  5. Check Sheet: A simple data collection tool that is used to gather and analyze data in a structured manner, often used to track defects or issues.  6. Scatter Plot: A graph that displays values for two variables for a set of data, helping to identify potential relationships or correlations.  7. Flowchart: A diagram that represents a process, showing the steps in sequence, which is useful for understanding and analyzing workflows.  8. Root Cause Analysis: (RCA): A problem-solving method aimed at identifying the underlying cause of issues to prevent recurrence.  9. 5 Whys: A technique that involves asking "why" multiple times (typically five) to drill down to the root cause of a problem.  10. Failure Mode and Effects Analysis: (FMEA): is a systematic methodology used to identify potential failure modes in a product or process, assess the risks associated with those failures, and prioritize actions to mitigate those risks.  Using these tools effectively can lead to improved quality, efficiency, and customer satisfaction in various industries. 

 
 
 
Why IQC 
The Irish Quality Centre is the leading Irish training provider in ISO Standard, EU Regulations, and other Quality Training. Our practical, hands-on training creates long-lasting skills change in delegates and has helped us maintain over 87% client retention rate, all you need is to experience our training once. 
 
All our training is now CPD accredited 
Set professional development goals and attend one of our courses to continue to grow your career potential. 
 
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